Humber Panopto

Welcome to Panopto, Humber’s academic video streaming platform.
Log-in now, or view support resources, created to showcase the ways that the platform can help you record, edit, discover and share academic content with your students and colleagues.
Check the system viewing requirements to ensure you have the best experience using the platform.
We offer virtual training sessions upon request. Email the Panopto Support team at for details.

Log-in to Panopto


Welcome to Panopto – Humber’s video management and streaming platform (“Panopto”). Please note that Panopto is a third party platform not hosted by Humber College. Your use of Panopto is subject to the following policies. By clicking agree and proceeding to utilize Panopto, you acknowledge that you have read and agree to:

Data. Humber and Panopto collect information about your activity on Panopto. Information automatically collected and stored is: your Humber username, e-mail address (staff), your full name, and affiliated school/department, your IP address, device information, and platform usage information (such as video consumption, upload and edit history, etc.). Information that you can submit to Panopto includes: videos (along with their metadata), e-mail address (students), quiz responses, along with any comments or other information that you submit to Panopto.  Information is used primarily to deliver the service to you; however, information that is stored will be used to administer Panopto, and may be used for analytical purposes to help enhance teaching and learning practices. 

Location of Data. All information will be stored in an encrypted manner, and is housed externally on servers located within Canada, with backup servers located within the European Union.

Fall 2021 Updates

Provisioning Panopto within Blackboard

Blackboard Courses have not been automatically provisioned for the Fall 2021 term as Humber prepares for its move to Blackboard Ultra. Faculty must provision their courses with Panopto in order to embed videos in the Original Course Experience. Please watch our Provisioning in Blackboard Video or read our Provisioning Article for further instructions.

Panopto in the Blackboard Ultra Course Experience

Panopto has just recently been partially activated within the Blackboard Ultra Course Experience at Humber. Full self-guided support articles will be created within the coming weeks.

To embed a video within an Ultra Course, follow the instructions in our Current Method to Embed in Ultra article.

Currently, Quizzing in Panopto is not supported in Ultra Experience courses, and will be activated within the coming weeks.

Troubleshooting the “Click to Sign In and Play Video” Error

If your students are receiving a black “Click to Sign in and Play Video” message and continue to see this despite signing in, it is likely that they are not using one of our officially supported browsers (Chrome or Firefox). Please ensure that students are attempting to view the videos using the Humber-supported browsers.

For instructions on configuring your browser to support Panopto, follow Panopto’s How Do I Enable Third Party Cookies in Supported Browsers guide. Students can use the “Jump to Section” tool on the right to select the browser they are using, and follow the relevant instructions for their browser.

Using Panopto at Humber

  • Do not use Panopto to upload videos that are intended to go public to the world (or go viral, etc.).
  • A waiver is required for any video that is student work, contains students or individuals, or is lecture capture.
  • By default, students can already view content that you upload to your Blackboard course folder. If changing the Share permissions, do not invite students to become a “Creator” for your video.
  • See our job aid on Uploading Already-Existing Content if you wish to upload any videos that you have previously created.

Please contact us for support or further information.

Support Resources

What is Panopto?

Estimated reading time: 10 minutes

Panopto is a powerful, user-friendly service for creating and sharing videos, which Humber subscribes to. It is used alongside Blackboard, so you can easily  

  • create videos 
  • record lectures and demonstrations 
  • share videos and lectures previously created in other programs  
  • gather video assignments from students 
  • store all video files online 
  • use web-based, desktop or mobile versions, seamlessly 

Panopto videos can have  

  • multiple recording sources  
  • interactive discussions 
  • quizzes (the marks can be automatically added to the Blackboard gradebook) 
  • additional notes 
  • closed captions for better accessibility 
  • variable speeds 
  • smart chapters and tables of contents for topics within the videos 
  • searchability of all words and phrases spoken/captioned, shown on the screen, or part of PowerPoint slides 

As a sharing service, Panopto allows 

  • instructors to set up and modify playlists, which automatically update wherever they occur in Blackboard  
  • students to upload video assignments (the marks can be added to the Blackboard gradebook) 
  • students to comment on each others’ video assignments 

In these two short videos, you can watch Humber Professor Shirantha Beddage explain what Panopto is, and what he loves about it.

  • Watch: Introduction to Panopto (3 minute Humber video)
    • You’ll learn what Panopto is and get an overview of topics for learning about Panopto. 
  • Watch: 5 Things I Love About Panopto (5 minute Humber video)
    • You’ll be introduced to 5 key features: multiple recording sources, playlists, tables of contents, accessibility, file management and editing.

Get Started

 Estimated reading time: 45 minutes

Panopto is Humber’s academic video streaming platform, and is reserved for uploading, creating and sharing video content that it is intended for viewing by the Humber community. Videos uploaded for a worldwide audience should be uploaded to another platform.

1. Check your viewing requirements (2 minutes)
Panopto requires the use of the latest version of either Firefox or Google Chrome and specific minimum hardware to run. Check this section to ensure you are set up for success. 

  • Check: Learn About Viewing Requirements  (Panopto article)  
    • You’ll learn what kind of equipment and internet you require.  
  • Check: Third Party Cookies in Your Browser (Panopto article) 
    • You’ll learn how to configure your browser to accept third party cookies. If your cookies are not configured correctly, you may experience issues playing Panopto videos.

2. Initialize Your Panopto Account (5 minutes)

It is super easy to initialize your Panopto account: 

  1. At the top of this webpage, agree to the terms of service  
  2. Click the green “login” button 
  3. Log in using your Humber credentials 

That’s it! You’ll be taken directly to Panopto’s home page.

  • Watch: Setting Up the Panopto Portal (3 minute Humber video) 
    • You’ll learn more about logging in to Panopto, setting sharing permissions for subfolders, as well as recording and uploading options.

3. Provision Panopto in Blackboard Original (5 minutes)
“Provisioning” is one way to connect your Blackboard course with your Panopto video files. If you’d like to use features such as Panopto’s Assignment Folder or In-Video Quizzing in your Blackboard Courses, simply provision each course with Panopto. Official support for Blackboard Ultra is coming soon.  

Here are two learning aids: 

4. Get Acquainted with Panopto (10 minutes)
Panopto makes it easy for you as an educator to keep your content organized, find what you need, and manage all your instructional or student videos. Learn how in these two overview videos. 

  • Watch: How to Navigate the Video Library (Content Management System)  (5 minute Panopto video) 
    • You’ll learn how to search for content, add new content, keep videos private in “My Folder,” find videos that have been shared with you, browse folders, sort videos by various criteria, control settings, create and manage user groups and more.
  • Watch: Learn About the Features of the Panopto Video Viewer   (5 minute Panopto video) 
    • You’ll learn how to view videos, and you’ll be introduced to video viewer features, such as details, contents, captions, discussion, notes, bookmarks and results.

5. Copyright and Waivers at Humber (10 minutes)
All videos at Humber must adhere to Humber’s Copyright guidelines. Luckily, Humber Libraries have an extensive collection of resources on copyright. In addition, a waiver is required for any individuals appearing in your video. Please take a moment to read through these specific resources to inform yourself on proper practices.  

  • ExploreHumber’s Copyright Guidelines (Humber webpage) 
    • You’ll find information on what media can be used in your content, where that content can be posted and how to cite media in your projects.
  • Use: Humber Panopto Waivers (Humber webpage) 
    • You’ll find all the other waivers, permissions and releases needed to create or upload any content created for distribution on Panopto.
    • Note: You do not need to sign your own waiver.
  • Readprevious content – upload process (Humber PDF) 

Choose Your Folder and Set Permissions

Estimated reading time: 15 minutes

Before you upload or create a video, you need to choose which folder to put or make the video in. The main difference between your Panopto “My Folder” and your Blackboard Course Folders is:  

  • who will have access to your videos 
  • how you will give viewers permission 
  • whether you will use your video in just one place or in multiple places 

Please look at this table for more information, so you can decide where you want your video to reside. 


  “My Folder” & Subfolders   “Blackboard Course Folders”  
Learn by watching  Watch:Sharing from within your My Folder (2 minute video)  

You’ll learn how to create a subfolder and set permissions so that your students can access the videos. 

Watch: Sharing from your Blackboard Course Folder (2 minute video) 

You’ll see how to save a video to a specific course folder and share it with students. 

Recommended use  Upload your videos to this folder if your video will be shared   

  • in multiple courses  
  • in multiple sections within a course  
  • with colleagues or the Humber community 
  • over multiple years
Upload your videos to the Blackboard Course Folder if your video will be shared   

  • in one course, in one section  
  • in one course, in cross-listed sections  
Where to put video   A video put directly into your “My Folder” can only be seen by you by default. However, you can use subfolders to organize and share your content.  

  1. Within My Folder create a new folder (this new folder will be considered a “subfolder”).  
  1. Name the folder (based on course, subject or topic).  
  1. Upload, move or create the video in the new subfolder.  
Upload your video within the desired course’s Blackboard folder on Panopto. 
Default privacy setting  Private and only viewable by you until you adjust permissions (see video above).  Automatically available for all students in that course to view. 

Upload Already-Made Video Content

Estimated watch time: 8 minutes

Note: before you upload any video, please look at the Copyright and Waivers section and the Choose Your Folder and Set Permissions section in Getting Started. When you are ready to upload, follow the instructions in the video below. 

Create New Content on a Computer or Mobile Device

Estimated watch time: 25 minutes

Note: When working on your new video, please make sure that any existing content from outside sources fall within Humber’s Copyright Guidelines. Please look at the Copyright and Waivers section in Getting Started. When you are ready to upload, follow the instructions below.  

 Panopto offers a suite of tools to capture videos on your computer, in your browser or on your mobile devices. 

  • Watch: Create Videos with Panopto Capture – Single Class Use (5 minute Humber video) 
    • You’ll find a guide on how to create a video using Panopto Capture and how to caption and share the video to a single Blackboard Course Section in Panopto.  
  • Watch: Create Videos with Panopto Capture – Multiple Class Use (5 minute Humber video)
    • You’ll find a guide on how to create a video using Panopto Capture and how to caption and share the video in your My Folder on Panopto to be shared across multiple courses, or in multiple semesters. 
  • Watch: Panopto Capture in Google Chrome (6 minute Humber video) 
    • You’ll see how to use Panopto Capture, including how to: select audio/ video sources; use PowerPoint and Keynote as secondary video sources; make a test recording, save it to a folder and add a description of your video. 
  • Watch: How to Create a Video Using Panopto Capture (8 minute Panopto video) 
    • This video provides a more detailed alternative to Panopto Capture in Google Chrome (above). You will see how to: share full-screen capture, app capture or tab capture; set up multiple sources; adjust recording settings; watch previews; use re-do; share a video in an email. Recommended for use with Chrome, Edge or Firefox.
  • ReadHow to Download and Install Panopto for Windows (Panopto article) 
    • You’ll find instructions on how to download the Panopto program for Windows.  
  • Watch: How to Record with Panopto for Windows (5 minute Panopto video) 
    • In this video you’ll learn how to work offline. You’ll see how to download and open the Panopto recorder, create your video, then upload your completed work to the right folder. In addition, you’ll learn about choosing quality settings to control secondary’s sources resolution, frame rate and bit rate. 
  • WatchHow to Download and Install Panopto for Mac  (3 minute Panopto video) 
    • You’ll find instructions on how to download the Panopto program for Mac.  
  • Watch: How to Record with Panopto for Mac (6 minute Panopto video) 
    • In this video you’ll learn how to work offline. You’ll see how to download and open the Panopto recorder, create your video, then upload your completed work to the right folder. In addition, you’ll learn about choosing quality settings to control secondary’s sources resolution, frame rate and bit rate.  
  • Watch: How to Use the Panopto Mobile App (8 minute Panopto video) 
    • Use Panopto on the go! You’ll learn how to: download the app; log in; search videos; copy links and share videos; download videos for offline viewing; access your folders, tables of contents, discussions, notes and searches; use closed captioning; create and upload videos.

Use Special Features of the Panopto Player

Estimasted reading time: 25 minutes

1. Edit & Caption

Captioning your videos is required by the Accessibility for Ontarians with Disabilities Act (AODA) and it also supports principles of Universal Design for Learning (UDL)! It helps students better understand your materials, and alternatively allows students to “read” through your video and skip to the part that they need the most. Luckily, Panopto has an excellent suite of tools to make adding Closed Captions super simple. Enjoy these resources, which will make you feel like a pro!

2. Use “Smart Chapters” to Add a Table of Contents

Panopto will automatically scan your completed video to create an interactive table of contents (also called “Smart Chapters”). This allows viewers to navigate directly to the exact section of the video that they would like to view, allowing them to find specific content quickly. It also allows the viewer to choose to view content in a different order than presented.

  • Watch: How to Use Smart Chapters (3 minue Panopto video) 
    • You’ll learn how to add the auto-generated smart chapters into your video and you will learn how to add, edit and delete existing chapters to improve the accuracy of your table of contents. 

3. Quizzes

Panopto supports in-video quizzing – an easy way to engage your learners and improve content retention!

  • As of May 11th, 2021:
    • Faculty teaching a course in Blackboard’s Original Course View must click “Panopto Quiz – Original View”.
    • Faculty teaching a course in Ultra Course View must click “Panopto Quiz – Ultra View”.
  • Watch: Learn how to use the Panopto Quiz tool (8 minute Panopto video) 
    • You’ll learn how to add a quiz directly into a Panopto video.

4. Notes

Panopto also supports notetaking, which allows students and instructors to leave private, time stamped notes on the video, which can support with knowledge retention. Panopto also allows students and faculty to organize these notes into individual channels for collaboration and organization purposes.

  • WatchLearn how to use the Notes Tool (3 minute Panopto video) 
    • You’ll learn about how to find the Notes tool, how to use it and different ways you can use the notes within your classroom.  

5. Variable Speed Control

Panopto’s video player also contains variable speed controls so viewers can choose speed the video up, or alternatively, slow it down, to better suit their learning.

To adjust the speed, click the button that says “1x” at the bottom right of the video player, and select whichever speed you desire.

6. Video Search

Panopto allows users to search the contents of each video with text. This allows users to type in certain phrases and Panopto will show them all the instances where that phrase was spoken or displayed alongside the video, allowing viewers to navigate directly to where they would like to go.

  •  WatchHow to use Video Search (3 minute Panopto video) 
    • You’ll learn how to use the video search feature within the Panopto video player. 

7. Discussions

Discussions in Panopto allow faculty and students to leave timed comments alongside the video. This allows classes to collaboratively engage with the content they are watching.

  • Watch: How to Use Discussion Boards (2 minute Panopto video) 
    • You’ll find instructions on how to use the discussion boards built into Panopto. 

Embed Videos Into Blackboard and Share Videos and Playlists

1. Embedding & Sharing

Embedding is a great way to share Panopto videos with your students. Your students can play the video directly within Blackboard without having to click on additional links.

  • Read:Embedding Videos (3 page Humber PDF) 
    • You’ll find instructions on the many ways to embed Panopto videos into your Blackboard Course Content.  
  • Read:Panopto and Blackboard Ultra (Humber article) 
    • With the update to Blackboard Ultra, Panopto has upgraded its tools for embedding content into the new Blackboard system. Here, you’ll find some information on how to embed Panopto content in Original Course View and Ultra Course View. 
  • ReadStudents Guide to Panopto (Humber PDF – Coming Soon) 
    • Here you will find a document created to inform your students on how to navigate the Panopto interface, upload videos into your Panopto Assignment Folder, and utilize all the special features of the Panopto player. 

2. How to Share Panopto Videos With Other Humber Faculty

Follow these steps if you would like to collaborate or give sharing permissions on videos to other faculty members.

  1. On the specific video you would like to share, hover your mouse over the video and click the share button.  
  2. In the Add People and Groups section, add names.*  
  3. Select “Viewer” or “Creator” status (“Creator” status allows them to embed the videos, and to edit and delete).  There are 3 ways of adding individuals into this form:
    • Type their full name. 
    • Type their full email address. 
    • Type: unified\[their Humber user name]  
      • For example: unified\n01234567 

3. Creating a Playlist in Panopto

Panopto playlists allow you as the creator to create an ordered list of videos, even if those videos are in different folders. You can then share this playlist with students.

  • Watch: How to Create and Share a Playlist (4 minute Panopto video) 
    • You’ll learn how to create a playlist that you can then share with your students or faculty members at the college. 

Collecting Student Video Assignments in Panopto

Estimated reading time: 10 minutes

Panopto’s Assignment Folder can assist you in collecting video assignments from your students. Examples of video assignments can include video reflections, video presentations, short films and more.  

  • Read: Creating an Assignment Folder (4 page Humber PDF) 
    • You’ll find instructions on how to create an assignment folder within Panopto that students can upload video assignments to. 
  • Read: Sharing Your Assignment with Students (2 page Humber PDF) 
    • You’ll find instructions on how to share your Panopto video assignment with your students and connect it to your Blackboard grade book. 

Resources for Students

Estimated reading time: 20 minutes

Resource: Panopto student guide (7 page Humber PDF – Coming Soon) 

  • Send this to your students who need to get acquainted with the Panopto interface, or need detailed instructions on how to upload their video assignments to Panopto.


Estimated reading time: 10 minutes

Your students see a “Grant Access” error:

If the video resides in your “My Folder” and Subfolders:  

  • This occurs when the video is uploaded within your My Folder but the viewing permissions have not been changed.  
  • For more information on how to change a video viewing permissions, check our “Choose Your Folder and Set Permissions” table at the top of the site.  

If the video resides in your Blackboard Course Folders: 

  • This occurs when a student hasn’t initialized their Panopto account. They can do so by going into the course on Blackboard and clicking on the Panopto tab in the menu on the left-hand side.  
  • This error will also be presented if a student that is outside of your course section is trying to play your video. If your intention is to use the video in multiple courses or multiple sectionsthe video may be more suitable inside of your “My Folder”.
  • Watch this video for more information on how to move a video into a different folder.
Video resides in:  “My Folder” & Subfolders   “Blackboard Course Folders”  
Troubleshooting*  If your students see a “Grant Access” error It is because the video was uploaded  

  • to your My Folder itself (which is private, by default) instead of the right subfolder within your My Folder


  • to the right subfolder, but the permission setting has not been changed (see video above for how to set permissions).  
If your students see a “Grant Access” error It is because  

  • they need to initialize their access to Panopto by clicking on the Panopto Portal from the Blackboard course menu at least once  



  • a student from a different section is trying to access the video. In this case, your video may be better suited within your My Folder with different share settings.  


Master Series

Our most detailed training yet. Learn the ins-and-outs of Panopto with this 3-part webinar series.

Exploring the Fundamentals
(Part 1) 1:22:02

Deeper Dive: Editor, Quizzes, Assignments (Part 2) 1:25:09

Creating with Panopto
(Part 3) 1:11:47

Frequently Asked Questions

Who can use Panopto?

  • All Humber employees have creator and viewer access to the platform.
  • Students may login to Panopto, but can only upload videos if assigned access by their instructor.
  • University of Guelph-Humber employees are directed to use their own dedicated Panopto platform. All UofGH employees have creator and viewer access. Login with your UofGH credentials here.
  • Humber faculty who teach at Humber and University of Guelph-Humber will only be able to use Panopto within their Humber courses.

I cannot login to Panopto - what should I do?

  • All employees should automatically be granted access into Panopto. If you are unable to login, please call Humber ITS at 416.675.6622 ext. 8888.
  • If you are receiving a “No account found for this email address. Please contact your instructor or IT administrator for information on your Panopto site” message, it is because you have not yet logged in via
  • If you are having issues accessing a specific folder, please contact Humber’s Panopto Support Team.

Do students need Panopto accounts?

  • Nope! Students are automatically assigned access through Blackboard. Technically, this is done through provisioning, but we can call it magic.
  • Your students can upload work via the Assignment Folder. Just make sure that your students have signed the appropriate waiver.
  • Give students this Panopto guide if you share videos with them.

Can students upload video assignments to Panopto?

My students see: 'You do not have access to view this session. Request access.'

If your students are receiving this error, change the Share permissions based on the decision flowchart or follow the steps below.

If your video is within your My Folder, follow these steps:

  • If you do not need students to login to view your video, set your folder or video to: “Public (unlisted)”.
  • If you would like your students to login to view your video, set it to: “Your Organization (unlisted)”.
  • Consider creating subfolders and organize your videos by subject or course. This way, you can adjust the permissions on the entire folder instead.

If your video is within your Blackboard Course Folder:

  • You do not need to change the permissions. Your video is automatically available to students within your section.
  • Only students within that particular section can view your video. If students from other sections are trying to view this video, they will be faced with “grant access” error.
  • If a student within that course section is receiving the error, they may need to click on the Panopto Portal from within Blackboard at least once within the semester, to initialize their access.
  • If you are creating a video for use within multiple course sections, consider moving your video to your “My Folder” and following the instructions above to share your video.

Give students this Panopto guide if you share videos with them.

Don’t know where your video is? Contact Humber’s Panopto Support Team.

How do I add captions to my video?

Great question! Check out Making your Videos Accessible in the Resources section above!

How do I add Powerpoint slides to my video?

  • Read the Panopto Article for tips.
  • If you want students to download the slides, choose that option in the video’s Settings > Streams section.

What statistics are available for my video?

  • Statistics include date range views, minutes delivered, viewer engagement and percent completed.
  • This data is available at the video or folder level.

Can I upload or YouTube videos to Panopto?

  • You can only upload videos that you have rights for or have been given permission to upload.
  • The terms of use for both and YouTube only permit you to watch the content using their player. In other words, you are not able to download a video from these sources unless you have their express permission.
  • Consider embedding your Lynda or YouTube video using Blackboard’s Mashup Tool, instead!

My video is stuck / hasn’t finished processing

  • Panopto acts much like any other video server. When a video is uploaded, there is a period of time that is required for that video to process. Longer videos require more time.
  • A 5 minute video should take no more than 20 minutes to process. A 60 minute video may take anywhere from 30 minutes to 2-3 hours.
  • Contact Humber’s Panopto Support Team for additional support.

I cannot find my video in the mobile app

  • If the video has just been uploaded, it may still be processing. Videos that are still processing will not appear in the Panopto mobile app.
  • Please wait 15-60 minutes, and try again, or login using your laptop or desktop to check the status of your video.

My Blackboard course is giving me an “unauthorized” Panopto error

  • You may have received this error if your course has not been provisioned.
  • Please see our guide on provisioning your course for more information.

I created a video but my students say they cannot see it in the Blackboard course

  • If you uploaded your video to your My Folder, or any location other than within your Blackboard Course Folder within Panopto, your students will not be able to see the video automatically.
  • We recommend you either:
    • Change the permissions on your video to either:
      • Your Organization (unlisted): Only those who have the URL, or can see the video embedded on Blackboard or another site, can see the video. They also have to be an active member of the Humber community to see it.
      • Public (unlisted): Anyone in the world who has the URL, or access to whichever page you’ve embedded the video on, can see the video. Please note that videos designed to go “public” or “viral” should not be uploaded onto Panopto.
    • Move the video to your Blackboard Course Folder within Blackboard
      • We recommend this if the video is intended to be “short lived” or only watched by the students within that particular section.

I cannot see my students' quiz results in Blackboard Grade Centre

  • Panopto Quiz results are only accessible within the “Full Grade Centre”. If you are trying to view the results under “Tests”, they will not be there.

How do I add a colleague to a video or folder?

  • Verify that the person has logged into Panopto at least once (otherwise you will not find them).
  • Make sure that the “Who can access” section of the item’s Share options is set to Restricted (the default).
  • In the “People and groups” section, enter the person’s details using either one of three ways:
    • Type their full name
    • Type their Humber username but add unified\ before it. (i.e. unified\n01234567)
    • Type their full e-mail address
  • If you are sharing a folder, you will have an option to invite them as a Viewer or as a Creator. Inviting them as a Creator allows them to embed the video(s), but also allows them to edit and delete.
  • Note that you cannot find a person by partially typing any of their information.
  • Contact us for other suggestions.

I want to record using the Panopto Desktop App. What do I need to know?

Great question! The Panopto Desktop app is a great way to capture and upload directly into Panopto, using your screen, audio, webcam, or all three!Top things to know:

  • The application will often default to recording both your webcam and your screen. Please review your video sources before clicking record (you don’t want to accidentally capture any sensitive information on your screen)
  • You may wish to change the quality settings to “Ultra” for the best looking video. You should only do this if you have a relatively new and fast computer.
  • Once you click “stop”, you will need to wait until the video finished uploading to the Panopto website, before closing the app.
  • If you only intend to record PowerPoint on your screen, then you do not need to record any of your screens. Just make sure you check off “Capture PowerPoint” on the Panopto Desktop app.

If you need further support, check out:

I cannot see the Institutional Resources folder

  • An Institutional Resources folder exists for the purposes of easily accessing instructional corporate resources across the College. To view this folder, you must have logged in via at least once. If you are still unable to view the folder, connect with IT Support Services for future support (ext. 8888).

I changed the permissions on my video, but it hasn't applied yet

  • A scenario exists where you might move a video to a folder with different permissions, or change the permissions from unlisted to only specific people. In some cases, the video can still continue to be played by those who have last had access.
  • This is temporary, as the changes need some time to propagate through the servers. While these changes should only take 1 minute to apply, please allow up to 15 minutes before contacting Humber’s Panopto Support Team.

I deleted my video by mistake. What can I do?

  • Use the Recycle Bin to view and restore the deleted video. Click on System in the lower left corner then select Recycle Bin.
  • The deleted date is shown below the title. After 90 days the video will be gone permanently.