Humber Panopto

Welcome to Panopto, Humber’s new academic video streaming platform.
Log-in now or view job aids, created to help you discover the ways that the platform can help you record, edit, discover and share academic content with your students and colleagues.
We offer virtual training sessions upon request. Email the Panopto Support team at panopto@humber.ca for details.

Log-in to Panopto

***ATTENTION: IMPORTANT INFORMATION IMPACTING YOUR PRIVACY AND INTELLECTUAL PROPERTY RIGHTS IS INCLUDED IN THE POLICIES AND TERMS SET OUT BELOW***

Welcome to Panopto – Humber’s video management and streaming platform (“Panopto”). Please note that Panopto is a third party platform not hosted by Humber College. Your use of Panopto is subject to the following policies. By clicking agree and proceeding to utilize Panopto, you acknowledge that you have read and agree to:

Data. Humber and Panopto collect information about your activity on Panopto. Information automatically collected and stored is: your Humber username, e-mail address (staff), your full name, and affiliated school/department, your IP address, device information, and platform usage information (such as video consumption, upload and edit history, etc.). Information that you can submit to Panopto includes: videos (along with their metadata), e-mail address (students), quiz responses, along with any comments or other information that you submit to Panopto.  Information is used primarily to deliver the service to you; however, information that is stored will be used to administer Panopto, and may be used for analytical purposes to help enhance teaching and learning practices. 

Location of Data. All information will be stored in an encrypted manner, and is housed externally on servers located within Canada, with backup servers located within the European Union.

Before You Begin

We need to highlight a few important points that Panopto will not remind or prompt you about.

  • Do not use Panopto to upload videos that are intended to go public to the world (or go viral, etc.).
  • A Waiver is required for any video that is student work, contains students or individuals, or is lecture capture.
  • By default, students can already view content that you upload to your Blackboard course folder. If using the “Share” functionality, do not invite students to become a “Creator” for your video.
  • See our job aid on Uploading Already-Existing Content if you wish to upload any videos that you have previously created.

Please contact us for support or further information.

Resources

Uploading and Creating Videos

Panopto and Blackboard

NOTEAs of Sept 1, 2020 – all “live” courses will be provisioned automatically moving forward. Faculty can ignore steps that involve “Provisioning” throughout the Blackboard documentation. Guides will be updated shortly.

  1. In order to see your personal folder in Blackboard, you must first log-in to the Panopto platform via this website.
  2. Once you have a personal folder, to get Panopto working with Blackboard, you’ll first need to provision your course. This tells Panopto that you have a course within Blackboard.
    • Provision Course: Humber PDF
    • This process will also create a browse-able “portal” within Blackboard, so that your students can see all videos that you’ve uploaded into your Blackboard Course Folder.
    • Read more about Blackboard Course Folders in the FAQ section.
  3. Once you have provisioned your Blackboard Course(s) with Panopto, you can start to use Panopto’s various Blackboard tools.
  4. The Panopto embedded player is quite powerful – students can take notes, view comments, and more, all without ever leaving Blackboard.

Sharing your Videos

Great! You’ve uploaded your video(s) – now, how do you share them with your students and colleagues?

First, let’s talk permissions:

  • If you’ve uploaded your video into your “My Folder”, the video is always private to begin with, which means that you will need to adjust the video’s permissions before sharing the video.
    • We recommend creating subfolders within your “My Folder”, and organize your videos by subject or course. This way, you can adjust the permissions on the entire folder instead.
  • If you’ve uploaded your video to your “Blackboard Course Folder”, then your students will automatically have permission to view the video, now it’s just a matter of sharing it with them by URL, or embed it using the Panopto tools available within Blackboard.

Changing your video’s permissions:

  • Click the video or folder’s “Share” button
  • Sharing with students: See the decision flowchart for details.
  • Sharing with colleagues: Depends on your use case. See below for the options.

Permissions Explained:

  • Specific People: This option is selected by default any time you upload to “My Folder” or to a subfolder. Even if you share the video’s URL, only those who are in the “Specific People” list will be able to view (or edit) the video.
  • Anyone at your organization with the link: This option will allow you to share the URL or embed the video, but will ask anyone who tries to view the video to sign-in using their Humber credentials.
    • Choose this option if you wish to keep the video within the Humber community.
  • Anyone with the link: This option will allow you to share the URL or embed the video with, in theory, anyone in the world. Anyone who has the URL has the ability to share the video within their own networks. Kindly remember that Panopto is not to be used for “viral” or marketing videos.
    • Choose this option if embedding the video in many Blackboard courses.

You may also wish to create a Playlist so that videos are watched in a specific order:

Folders in Panopto

Creating Quizzes

Panopto supports in-video quizzing – an easy way to engage your learners and improve content retention!

First, you’ll need to build the quiz in Panopto.  Then, in Blackboard, connect your quiz to your course.

Editing your Videos

What makes Panopto truly unique is its built-in web editor. Use Panopto to make basic edits to your new videos: trim the start/end of your video and seamlessly remove errors with a few clicks of a button!

Making your Videos Accessible

Humber promotes an inclusive and accessible learning environment. Please ensure all videos uploaded to the platform include Closed Captioning and are accessible to all students. The first article will provide you with a great summary of how to do so!

Once a video has been captioned, you can save a copy of the file for offline viewing.
  • Download the file from the video’s Settings > Outputs tab > Download Podcast option.
  • View the captions within the downloaded file from the VLC media player by going to the ‘Subtitle’ option at the top and select ‘Track 1’.
  • You can also download the caption file separately from the video’s Settings > Captions tab.

Cool Features

  • Have you heard about Panopto’s Smart Search? Find any word spoken or shown on screen in any video.
  • Did you know that the video statistics section shows viewer engagement details?
  • Check out Panopto Capture (BETA), the new browser-based alternative to Panopto’s desktop app.
  • Use the Discussion tool to engage students.

Starter Videos

Familiarize yourself with Panopto.

Tour of the Video Library 3:11

Navigate the Editor 6:58

Blackboard Integration 4:02

Frequently Asked Questions

Who can use Panopto?

  • All Humber employees have creator and viewer access to the platform.
  • Students may login to Panopto, but can only upload videos if assigned access by their instructor.
  • University of Guelph-Humber is currently developing its independent Panopto environment along with video content integration for Desire2Learn (Courselink). Please note, at this time, University of Guelph-Humber students, faculty, and staff will not have access to Humber’s Panopto Platform. For more information, please contact radek.pacanowski@guelphhumber.ca
  • Humber faculty who teach at Humber and University of Guelph-Humber will only be able to use Panopto within their Humber courses.

I cannot login to Panopto - what should I do?

  • All employees should automatically be granted access into Panopto. If you are unable to login, please call Humber ITS at 416.675.6622 ext. 8888.
  • If you are receiving a “No account found for this email address. Please contact your instructor or IT administrator for information on your Panopto site” message, it is because you have not yet logged in via panopto.humber.ca.
  • If you are having issues accessing a specific folder, please contact Humber’s Panopto Support Team.

Do students need Panopto accounts?

  • Nope! Students are automatically assigned access through Blackboard. Technically, this is done through provisioning, but we can call it magic.
  • Your students can upload work via the Assignment Folder. Just make sure that your students have signed the appropriate waiver.
  • Give students this Panopto guide if you share videos with them.

Can students upload video assignments to Panopto?

How does My Folder differ from Blackboard Course Folders?

My Folder (Personal Folder)

  • Behaviours
    • By default, videos are only accessible by you. You must modify the Share permissions after uploading in order to make videos available to your students.
  • Use For
    • Any content used across multiple sections, or multiple years
    • Any testing purposes
  • Advice
    • Do not create Assignment Folders here
    • Create subfolders to help group videos by course or subject matter

Blackboard Course Folder

  • Behaviours
    • By default, only students within that section can view your videos
    • Available to you once you provision your Blackboard course within Panopto.
    • Mirrors Blackboard course structure (one folder per section)
    • If you activate the Panopto Portal within your course, videos placed in this folder are automatically viewable by students when they click on the Portal
    • Using videos uploaded here within multiple sections is not recommended.
  • Use For
    • Videos that only apply to a specific section
    • Videos which contain quizzes that you wish to link to Blackboard’s Grade Centre
  • Advice
    • Create Assignment Folders here

What is the easiest way to share a video with multiple sections of a Blackboard course?

  • Add the video to your My Folder. We recommend created a subfolder for all videos within each subject area.
  • Change the Share permissions based on the decision flowchart.
  • Use the Build Content > Mashups > Panopto Video Embed option to share the video with each course section.
  • Note: this method is the most efficient way to share videos with multiple sections. You do not have to make copies of your video using this method.

My students see: 'You do not have access to view this session. Request access.'

If your students are receiving this error, change the Share permissions based on the decision flowchart or follow the steps below.

If your video is within your My Folder, follow these steps:

  • If you do not need students to login to view your video, set your folder or video to: “Anyone with the link”.
  • If you would like your students to login to view your video, set it to: “Anyone at your organization with the link”.
  • Consider creating subfolders and organize your videos by subject or course. This way, you can adjust the permissions on the entire folder instead.

If your video is within your Blackboard Course Folder:

  • You do not need to change the permissions. Your video is automatically available to students within your section.
  • Only students within that particular section can view your video. If students from other sections are trying to view this video, they will be faced with “grant access” error.
  • If you are creating a video for use within multiple course sections, consider moving your video to your “My Folder” and following the instructions above to share your video.

Give students this Panopto guide if you share videos with them.

Don’t know where your video is? Contact Humber’s Panopto Support Team.

How do I add captions to my video?

Great question! Check out Making your Videos Accessible in the Resources section above!

How do I add Powerpoint slides to my video?

  • Read the Panopto Article for tips.
  • If you want students to download the slides, choose that option in the video’s Settings > Streams section.

What statistics are available for my video?

  • Statistics include date range views, minutes delivered, viewer engagement and percent completed.
  • This data is available at the video or folder level.

Can I transfer a Collaborate Ultra recording into Panopto?

Can I upload Lynda.com or YouTube videos to Panopto?

  • You can only upload videos that you have rights for or have been given permission to upload.
  • The terms of use for both Lynda.com and YouTube only permit you to watch the content using their player. In other words, you are not able to download a video from these sources unless you have their express permission.
  • Consider embedding your Lynda or YouTube video using Blackboard’s Mashup Tool, instead!

My video is stuck / hasn’t finished processing

  • Panopto acts much like any other video server. When a video is uploaded, there is a period of time that is required for that video to process. Longer videos require more time.
  • A 5 minute video should take no more than 20 minutes to process. A 60 minute video may take anywhere from 30 minutes to 2-3 hours.
  • Contact Humber’s Panopto Support Team for additional support.

I cannot find my video in the mobile app

  • If the video has just been uploaded, it may still be processing. Videos that are still processing will not appear in the Panopto mobile app.
  • Please wait 15-60 minutes, and try again, or login using your laptop or desktop to check the status of your video.

My Blackboard course is giving me an “unauthorized” Panopto error

  • You may have received this error if your course has not been provisioned.
  • Please see our guide on provisioning your course for more information.

I created a video but my students say they cannot see it in the Blackboard course

  • If you uploaded your video to your My Folder, or any location other than within your Blackboard Course Folder within Panopto, your students will not be able to see the video automatically.
  • We recommend you either:
    • Change the permissions on your video to either:
      • Anyone at your organization with the link: Only those who have the URL, or can see the video embedded on Blackboard or another site, can see the video. They also have to be an active member of the Humber community to see it.
      • Anyone with the link: Anyone in the world who has the URL, or access to whichever page you’ve embedded the video on, can see the video. Please note that videos designed to go “public” or “viral” should not be uploaded onto Panopto.
    • Move the video to your Blackboard Course Folder within Blackboard
      • We recommend this if the video is intended to be “short lived” or only watched by the students within that particular section.

I cannot see my students' quiz results in Blackboard Grade Centre

  • Panopto Quiz results are only accessible within the “Full Grade Centre”. If you are trying to view the results under “Tests”, they will not be there.

How do I add a colleague to a video or folder?

  • Verify that the person has already logged into Panopto.
  • Go to the “Invite people” section of the item’s Share options.
  • Enter the either person’s details using one of three ways:
    • Type their full name
    • Type their Humber username but add unified\ before it. (i.e. unified\n01234567)
    • Type their full e-mail address
  • Note that you cannot find a person by partially typing any of their information.
  • Contact us for other suggestions.

I want to record using the Panopto Desktop App. What do I need to know?

Great question! The Panopto Desktop app is a great way to capture and upload directly into Panopto, using your screen, audio, webcam, or all three!Top things to know:

  • The application will often default to recording both your webcam and your screen. Please review your video sources before clicking record (you don’t want to accidentally capture any sensitive information on your screen)
  • You may wish to change the quality settings to “Ultra” for the best looking video. You should only do this if you have a relatively new and fast computer.
  • Once you click “stop”, you will need to wait until the video finished uploading to the Panopto website, before closing the app.
  • If you only intend to record PowerPoint on your screen, then you do not need to record any of your screens. Just make sure you check off “Capture PowerPoint” on the Panopto Desktop app.

If you need further support, check out:

I cannot see the Institutional Resources folder

  • An Institutional Resources folder exists for the purposes of easily accessing instructional corporate resources across the College. To view this folder, you must have logged in via panopto.humber.ca at least once. If you are still unable to view the folder, connect with IT Support Services for future support (ext. 8888).

I changed the permissions on my video, but it hasn't applied yet

  • A scenario exists where you might move a video to a folder with different permissions, or change the permissions from unlisted to only specific people. In some cases, the video can still continue to be played by those who have last had access.
  • This is temporary, as the changes need some time to propagate through the servers. While these changes should only take 1 minute to apply, please allow up to 15 minutes before contacting Humber’s Panopto Support Team.

I deleted my video by mistake. What can I do?

  • Use the Recycle Bin to view and restore the deleted video. Click on System in the lower left corner then select Recycle Bin.
  • The deleted date is shown below the title. After 90 days the video will be gone permanently.