Humber Panopto

Welcome to Panopto, Humber’s academic video streaming platform.
Log-in now, or view support resources, created to showcase the ways that the platform can help you record, edit, discover and share academic content with your students and colleagues.
Check the system viewing requirements to ensure you have the best experience using the platform.
We offer virtual training sessions upon request. Email the Panopto Support team at for details.

Log-in to Panopto


Welcome to Panopto – Humber’s video management and streaming platform (“Panopto”). Please note that Panopto is a third party platform not hosted by Humber College. Your use of Panopto is subject to the following policies. By clicking agree and proceeding to utilize Panopto, you acknowledge that you have read and agree to:

Data. Humber and Panopto collect information about your activity on Panopto. Information automatically collected and stored is: your Humber username, e-mail address (staff), your full name, and affiliated school/department, your IP address, device information, and platform usage information (such as video consumption, upload and edit history, etc.). Information that you can submit to Panopto includes: videos (along with their metadata), e-mail address (students), quiz responses, along with any comments or other information that you submit to Panopto.  Information is used primarily to deliver the service to you; however, information that is stored will be used to administer Panopto, and may be used for analytical purposes to help enhance teaching and learning practices. 

Location of Data. All information will be stored in an encrypted manner, and is housed externally on servers located within Canada, with backup servers located within the European Union.

Fall 2021 Updates

Provisioning Panopto within Blackboard

Blackboard Courses have not been automatically provisioned for the Fall 2021 term as Humber prepares for its move to Blackboard Ultra. Faculty must provision their courses with Panopto in order to embed videos in the Original Course Experience. Please watch our Provisioning in Blackboard Video or read our Provisioning Article for further instructions.

Panopto in the Blackboard Ultra Course Experience

Panopto has just recently been partially activated within the Blackboard Ultra Course Experience at Humber. Full self-guided support articles will be created within the coming weeks.

To embed a video within an Ultra Course, follow the instructions in our Current Method to Embed in Ultra article.

Currently, Quizzing in Panopto is not supported in Ultra Experience courses, and will be activated within the coming weeks.

Troubleshooting the “Click to Sign In and Play Video” Error

If your students are receiving a black “Click to Sign in and Play Video” message and continue to see this despite signing in, it is likely that they are not using one of our officially supported browsers (Chrome or Firefox). Please ensure that students are attempting to view the videos using the Humber-supported browsers.

For instructions on configuring your browser to support Panopto, follow Panopto’s How Do I Enable Third Party Cookies in Supported Browsers guide. Students can use the “Jump to Section” tool on the right to select the browser they are using, and follow the relevant instructions for their browser.

Using Panopto at Humber

  • Do not use Panopto to upload videos that are intended to go public to the world (or go viral, etc.).
  • A waiver is required for any video that is student work, contains students or individuals, or is lecture capture.
  • By default, students can already view content that you upload to your Blackboard course folder. If changing the Share permissions, do not invite students to become a “Creator” for your video.
  • See our job aid on Uploading Already-Existing Content if you wish to upload any videos that you have previously created.

Please contact us for support or further information.

Support Resources

Uploading and Creating Videos

  • With Panopto, you can easily upload a video you’ve already created, or use Panopto’s recording apps to create a new one!
    • You must first log-in to the platform via this website in order to activate your Panopto account.
    • Start by choosing the right folder and share permission.
  • How to Upload Videos: Panopto Article | Panopto Video
  • Build a Session (Advanced): Panopto Article
  • Import Already-Existing Media into Panopto: Humber PDF

Using the Panopto Recording Apps

Panopto has 2 tools available to help you with recording – a desktop/app-based tool, and a web-based tool.

A simple alternative

Not ready to create a full-blown video yet? Consider recording only your voice, and then upload a PDF to your voice recording, so that students can browse through the PDF while listening to your lecturette/mini-lecture. When you’re done, add Closed Captions to your video, and now you’ve got a nice and simple interactive voice recording for your students!

Reminder: Check it before you send it! See our PDF on what to check before you share your videos.

Editing your Videos

What makes Panopto truly unique is its built-in web editor. Use Panopto to make basic edits to your new videos: trim the start/end of your video and seamlessly remove errors with a few clicks of a button!

Folders and Share Permissions

Faculty Sharing with Students
There are two types of folders for uploading videos into Panopto: My Folder and Blackboard Course Folders. The difference between these folders is the share permissions. To help you determine which folder may be best for your case, check out:

Videos uploaded to your My Folder are, by default, private and only viewable by you.  We recommend uploading your videos to this folder if you are creating content for many courses or sections. All you need to do is adjust the permissions.

In contrast, videos uploaded to a Blackboard Course Folder are automatically made available to all students registered in that course section. We recommend uploading your videos to this folder if you are creating content for a specific course section.

Note: Students can view your Panopto videos but cannot edit or download them.  Panopto does not always recognize Blackboard’s Student Preview mode, and will often show you the video as it is seen by the instructor, and not by the student.

Student Guide to Panopto
We’ve created a short student guide which can be shared with your students.

Sharing with Colleagues or the Humber Community

For everyone

Panopto and Blackboard

Within Blackboard, faculty can seamlessly embed Panopto videos, connect Panopto Quizzes with Blackboard’s Grade Center, or receive Video Assignments from students.

Course Provisioning
As of September 2020, all student-facing courses are automatically provisioned.  Dev, SBX, Master, and Cross-Listed courses are not automatically provisioned. If you would like to use Panopto within these courses, you’ll need to manually provision your course.

Provisioning is the process of making the connection between your Blackboard course and Panopto to allow you to access and embed the videos you have uploaded. Since each Blackboard course section is unique (unless cross-listed), this connection must be made for each section.

Embed your Panopto Videos
Embedding is a great way to share Panopto videos with your students. Your student can play the video directly within Blackboard without having to click on additional links.

  • Embed Videos: Humber PDF
  • As of May 11th, 2021, there are multiple embed buttons within Blackboard Ultra. The above instructions have not changed. See article on Panopto and Blackboard Ultra.

Activate the Panopto Portal
You can also choose to activate the Panopto Portal within your Blackboard Course. The Panopto Portal is a browseable “window” into your Blackboard Course Folder, which students can use to more easily navigate all videos you’ve uploaded into your Blackboard Course Folder.

  • Activate Portal: Humber PDF
  • As of May 11th, 2021, there are multiple Panopto dropdowns within Blackboard Ultra. The above instructions have not changed. See article on Panopto and Blackboard Ultra.
  • Students have to click the Panopto portal from the course sidebar at least once per semester. Doing so eliminates any grant access requests.
  • This “click” is what synchronizes the access and tells Panopto which courses the student is registered in, so that they can view content that you’ve uploaded in any of your Blackboard Course Folders.

Student Guide to Panopto
We’ve created a short student guide which can be shared with your students.

Creating Quizzes

Panopto supports in-video quizzing – an easy way to engage your learners and improve content retention!

First, you’ll need to build the quiz in Panopto.  Then, in Blackboard, connect your quiz to your course.

NOTE: As of May 11th, 2021, there are multiple Panopto quiz buttons within Blackboard. The below instructions have slightly changed. Faculty must now click “Panopto Quiz – Original View”. See article on Panopto and Blackboard Ultra.

Student Video Assignments

Panopto’s “Assignment Folder” can assist you in collecting video assignments from your students. Examples of video assignments can include: Video reflections, video presentations, short films, and more.

  1. The first step in preparing to use the Assignment feature is to have students complete the student work waiver.
  2. Enable the Assignment Folder: Humber PDF
  3. Change the folder settings based on your needs: Humber PDF
  4. Sharing Option A. Activate the Panopto Portal in your Blackboard course so students can access the Assignment Folder. Make sure the Panopto Portal is viewable to your students.
  5. Sharing Option B. Use the Grade Centre with the assignment: Humber PDF
  6. Give students the video uploading tip sheet:  Humber PDF

Making your Videos Accessible

Humber promotes an inclusive and accessible learning environment. Please ensure all videos uploaded to the platform include Closed Captioning and are accessible to all students. The first article will provide you with a great summary of how to do so!

  • How to create accessible videos in Panopto: Humber PDF
  • Closed Caption Styling Tip Sheet: Humber PDF
  • Importing Automatic Captions: Panopto Article
    • Automatic Captions are not available immediately after a video has been uploaded and processed. If you are not seeing the option, check back in 5 to 60 minutes.
  • Creating Captions: Panopto Video
Once a video has been captioned, you can save a copy of the file for offline viewing.
  • Download the file from the video’s Settings > Outputs tab > Download Podcast option.
  • View the captions within the downloaded file from the VLC media player by going to the ‘Subtitle’ option at the top and select ‘Track 1’.
  • You can also download the caption file separately from the video’s Settings > Captions tab.

Cool Features

  • Have you heard about Panopto’s Smart Search? Find any word spoken or shown on screen in any video.
  • Did you know that the video statistics section shows viewer engagement details?
  • Use the Discussion tool to engage students.

Master Series

Our most detailed training yet. Learn the ins-and-outs of Panopto with this 3-part webinar series.

Exploring the Fundamentals
(Part 1) 1:22:02

Deeper Dive: Editor, Quizzes, Assignments (Part 2) 1:25:09

Creating with Panopto
(Part 3) 1:11:47

Frequently Asked Questions

Who can use Panopto?

  • All Humber employees have creator and viewer access to the platform.
  • Students may login to Panopto, but can only upload videos if assigned access by their instructor.
  • University of Guelph-Humber employees are directed to use their own dedicated Panopto platform. All UofGH employees have creator and viewer access. Login with your UofGH credentials here.
  • Humber faculty who teach at Humber and University of Guelph-Humber will only be able to use Panopto within their Humber courses.

I cannot login to Panopto - what should I do?

  • All employees should automatically be granted access into Panopto. If you are unable to login, please call Humber ITS at 416.675.6622 ext. 8888.
  • If you are receiving a “No account found for this email address. Please contact your instructor or IT administrator for information on your Panopto site” message, it is because you have not yet logged in via
  • If you are having issues accessing a specific folder, please contact Humber’s Panopto Support Team.

Do students need Panopto accounts?

  • Nope! Students are automatically assigned access through Blackboard. Technically, this is done through provisioning, but we can call it magic.
  • Your students can upload work via the Assignment Folder. Just make sure that your students have signed the appropriate waiver.
  • Give students this Panopto guide if you share videos with them.

Can students upload video assignments to Panopto?

My students see: 'You do not have access to view this session. Request access.'

If your students are receiving this error, change the Share permissions based on the decision flowchart or follow the steps below.

If your video is within your My Folder, follow these steps:

  • If you do not need students to login to view your video, set your folder or video to: “Public (unlisted)”.
  • If you would like your students to login to view your video, set it to: “Your Organization (unlisted)”.
  • Consider creating subfolders and organize your videos by subject or course. This way, you can adjust the permissions on the entire folder instead.

If your video is within your Blackboard Course Folder:

  • You do not need to change the permissions. Your video is automatically available to students within your section.
  • Only students within that particular section can view your video. If students from other sections are trying to view this video, they will be faced with “grant access” error.
  • If a student within that course section is receiving the error, they may need to click on the Panopto Portal from within Blackboard at least once within the semester, to initialize their access.
  • If you are creating a video for use within multiple course sections, consider moving your video to your “My Folder” and following the instructions above to share your video.

Give students this Panopto guide if you share videos with them.

Don’t know where your video is? Contact Humber’s Panopto Support Team.

How do I add captions to my video?

Great question! Check out Making your Videos Accessible in the Resources section above!

How do I add Powerpoint slides to my video?

  • Read the Panopto Article for tips.
  • If you want students to download the slides, choose that option in the video’s Settings > Streams section.

What statistics are available for my video?

  • Statistics include date range views, minutes delivered, viewer engagement and percent completed.
  • This data is available at the video or folder level.

Can I upload or YouTube videos to Panopto?

  • You can only upload videos that you have rights for or have been given permission to upload.
  • The terms of use for both and YouTube only permit you to watch the content using their player. In other words, you are not able to download a video from these sources unless you have their express permission.
  • Consider embedding your Lynda or YouTube video using Blackboard’s Mashup Tool, instead!

My video is stuck / hasn’t finished processing

  • Panopto acts much like any other video server. When a video is uploaded, there is a period of time that is required for that video to process. Longer videos require more time.
  • A 5 minute video should take no more than 20 minutes to process. A 60 minute video may take anywhere from 30 minutes to 2-3 hours.
  • Contact Humber’s Panopto Support Team for additional support.

I cannot find my video in the mobile app

  • If the video has just been uploaded, it may still be processing. Videos that are still processing will not appear in the Panopto mobile app.
  • Please wait 15-60 minutes, and try again, or login using your laptop or desktop to check the status of your video.

My Blackboard course is giving me an “unauthorized” Panopto error

  • You may have received this error if your course has not been provisioned.
  • Please see our guide on provisioning your course for more information.

I created a video but my students say they cannot see it in the Blackboard course

  • If you uploaded your video to your My Folder, or any location other than within your Blackboard Course Folder within Panopto, your students will not be able to see the video automatically.
  • We recommend you either:
    • Change the permissions on your video to either:
      • Your Organization (unlisted): Only those who have the URL, or can see the video embedded on Blackboard or another site, can see the video. They also have to be an active member of the Humber community to see it.
      • Public (unlisted): Anyone in the world who has the URL, or access to whichever page you’ve embedded the video on, can see the video. Please note that videos designed to go “public” or “viral” should not be uploaded onto Panopto.
    • Move the video to your Blackboard Course Folder within Blackboard
      • We recommend this if the video is intended to be “short lived” or only watched by the students within that particular section.

I cannot see my students' quiz results in Blackboard Grade Centre

  • Panopto Quiz results are only accessible within the “Full Grade Centre”. If you are trying to view the results under “Tests”, they will not be there.

How do I add a colleague to a video or folder?

  • Verify that the person has logged into Panopto at least once (otherwise you will not find them).
  • Make sure that the “Who can access” section of the item’s Share options is set to Restricted (the default).
  • In the “People and groups” section, enter the person’s details using either one of three ways:
    • Type their full name
    • Type their Humber username but add unified\ before it. (i.e. unified\n01234567)
    • Type their full e-mail address
  • If you are sharing a folder, you will have an option to invite them as a Viewer or as a Creator. Inviting them as a Creator allows them to embed the video(s), but also allows them to edit and delete.
  • Note that you cannot find a person by partially typing any of their information.
  • Contact us for other suggestions.

I want to record using the Panopto Desktop App. What do I need to know?

Great question! The Panopto Desktop app is a great way to capture and upload directly into Panopto, using your screen, audio, webcam, or all three!Top things to know:

  • The application will often default to recording both your webcam and your screen. Please review your video sources before clicking record (you don’t want to accidentally capture any sensitive information on your screen)
  • You may wish to change the quality settings to “Ultra” for the best looking video. You should only do this if you have a relatively new and fast computer.
  • Once you click “stop”, you will need to wait until the video finished uploading to the Panopto website, before closing the app.
  • If you only intend to record PowerPoint on your screen, then you do not need to record any of your screens. Just make sure you check off “Capture PowerPoint” on the Panopto Desktop app.

If you need further support, check out:

I cannot see the Institutional Resources folder

  • An Institutional Resources folder exists for the purposes of easily accessing instructional corporate resources across the College. To view this folder, you must have logged in via at least once. If you are still unable to view the folder, connect with IT Support Services for future support (ext. 8888).

I changed the permissions on my video, but it hasn't applied yet

  • A scenario exists where you might move a video to a folder with different permissions, or change the permissions from unlisted to only specific people. In some cases, the video can still continue to be played by those who have last had access.
  • This is temporary, as the changes need some time to propagate through the servers. While these changes should only take 1 minute to apply, please allow up to 15 minutes before contacting Humber’s Panopto Support Team.

I deleted my video by mistake. What can I do?

  • Use the Recycle Bin to view and restore the deleted video. Click on System in the lower left corner then select Recycle Bin.
  • The deleted date is shown below the title. After 90 days the video will be gone permanently.