Category

Known Issues

Known Issues
May 6, 2022

KNOWN ISSUE: Panopto Portal 7 Blackboard Ultra with Firefox

Date: May 6, 2022 at 3:30pm Active Issue: When using the Firefox browser, the Panopto…
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Known Issues
March 21, 2022

RESOLVED: Panopto Video Assignment – Students Receive Blank Screen

Date: March 25, 2021 at 9:53am Resolved: Panopto's Video Submission Tool is now working as designed. The…
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Known Issues
January 12, 2022

RESOLVED: Users can sometimes no longer view content within the Blackboard Ultra View Courses folder

Date: January 27 at 9:34am Update: The issue is resolved. Some users may be required…
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Known Issues
October 15, 2021

Troubleshooting Common Panopto Issues

This blog post will cover the most frequently encountered issues within Panopto. Should you require…
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Known Issues
October 7, 2021

Blackboard Ultra: Current Method to Embed Videos

UPDATE: As of Friday, December 3, 2021, Panopto has officially been launched within Blackboard Ultra.…
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Known Issues
June 8, 2021

KNOWN ISSUE: Users asked to sign in to play Panopto videos within Blackboard

Date: June 8, 2021 Active Issue: Due to a recent Chrome update, users who are…
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Known Issues
January 14, 2021

RESOLVED: Build a Session results in error

Date: January 15, 2021 11:54am Update: The issue has been resolved, and users can continue building sessions…
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Known Issues
January 14, 2021

RESOLVED: Known Issue: “Error retrieving Panopto course” seen when browsing Blackboard in Student Preview mode.

Date: January 18, 2021 12:17pm Update: We have confirmed that if you are entering the Panopto…
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Known Issues
January 13, 2021

Known Issue: Panopto users intermittently receive a Blackboard error

Date: January 19, 2021 11:15am Update: Humber's Panopto Support Team has not received any new reports of…
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